Refund policy
At MUSHK OFFICIAL, your satisfaction is our priority. If you're not completely happy with your purchase, you may request a return under the following terms:
Return Window
We accept returns within 15 days of delivery. To be eligible:
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The item must be returned in its original packaging
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The product must be in unused and original condition
Refund Conditions
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Only perfumes with at least 90% of the product remaining in the bottle are eligible for a refund
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Delivery and return shipping charges are non-refundable
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Refunds are processed within 10 business days after the returned item is received and inspected
How to Request a Return
To initiate a return, please contact us:
Email: mushkofficial.store@gmail.com
WhatsApp: +92 304 4851479
Our support team will assist you through the process.
Important Notes
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Returns that do not meet the above conditions may be rejected
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Refunds will be issued to the original payment method
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For Cash on Delivery (COD) orders, refunds will be transferred via bank account or mobile wallet after verification
We’re here to make your experience with MUSHK OFFICIAL smooth and worry-free.
If you have any questions about our return policy, don’t hesitate to reach out.